Raptor 77 Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Raptor 77 Casino in relation to your use of the website, account services, games, promotions and other features made available through the platform. They apply to all visitors, registered players and users of the services. Other rules, notices or conditions displayed on the website may also apply to particular games, promotions or services and should be read together with these terms.

By creating an account, accessing the website, depositing money or playing a game, you confirm that you have read and accepted these Terms & Conditions. If you do not agree with any part of them, you must not use the website or its services. We recommend that you save or print a copy for your records. These terms may be available in an updated form from time to time, and the version published on the website will apply to future use.

Raptor 77 Casino may update, replace or amend these terms when reasonably required, including to reflect changes to the services, technology, law or operational requirements. Where appropriate, important changes may be brought to your attention through the website or your account. Continuing to use the services after an update means that you accept the revised terms. If you do not accept a change, you should stop using the services and contact the relevant support channel made available on the website.

Eligibility and location

You must be at least 18 years old and legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before opening an account or playing. Access may be restricted in some countries, regions or circumstances. We do not invite or knowingly accept participation where online gambling is unlawful or restricted.

• You must provide accurate information when registering and keep that information current.
• You must use the services only for lawful purposes and in accordance with these terms.
• You must not allow another person to use your account or use another person's account.
• You must be able to enter into a legally binding agreement.
• You must comply with any identity, age, location or source-of-funds checks that may reasonably be required.

2. Account registration and security

Only one account may be created for each player unless we expressly approve an alternative arrangement. An account must be registered in your own name and may not be created on behalf of another person. Duplicate, false or misleading accounts may be closed, and any related activity may be reviewed in accordance with these terms and applicable requirements.

During registration and at later stages, you may be asked to provide information such as your name, date of birth, residential details, payment information and other information needed to verify your account. You authorise us to check the information supplied, either directly or through appropriate verification providers. The timing and extent of checks may vary according to the circumstances.

You are responsible for keeping your username, password and other account credentials confidential. You should use a strong password, avoid sharing login details and sign out when using a shared device. If you believe that your account has been accessed without permission, or that your credentials have been lost or compromised, you must notify us through the support method available on the website as soon as possible.

You are responsible for all activity carried out through your account unless you have promptly reported unauthorised access and the matter is found to have resulted from circumstances for which you are not responsible. We may suspend access while an account, transaction, game result or security issue is investigated. We may also request additional documents or information before allowing an account to continue operating.

Account closure and verification

You may request the closure of your account at any time. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, disputes, unlawful activity or verification. Where an account is closed or suspended, any remaining balance will be dealt with in accordance with applicable law, the circumstances of the closure and our internal procedures.

We may refuse registration, limit access, suspend an account or close an account where we reasonably consider that a user has breached these terms, provided inaccurate information, used the services unlawfully, attempted to manipulate a game or transaction, or created a security, compliance or financial risk. We may take these steps without prior notice where immediate action is reasonably necessary.

3. Deposits, withdrawals and game transactions

Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment method belonging to another person without appropriate permission. Payment transactions may be subject to checks, processing conditions, minimum or maximum amounts and availability requirements shown on the website at the time of the transaction.

You should only deposit money that you can afford to lose. Gambling should be treated as entertainment, not as a way to earn income, repay debts or solve financial difficulties. A deposit does not guarantee a win, a return or eligibility for any particular promotion. You remain responsible for checking each transaction before confirming it.

Withdrawals may be subject to account verification and a review of your payment activity. We may require additional information to confirm your identity, ownership of a payment method, source of funds or compliance with applicable requirements. A withdrawal request may be delayed or restricted until these checks are completed. Any applicable conditions will be displayed or communicated through the relevant service.

You must not use the account as a bank account, payment service or means of transferring funds to another person. Transactions may be monitored for unusual, fraudulent or unlawful activity. Where a payment is reversed, rejected, disputed or made without authority, you may remain responsible for any resulting costs or losses, subject to applicable law.

Bonuses and promotional offers

Promotions, bonuses, free plays and other offers may be subject to separate promotional terms. Those terms may state who is eligible, how an offer is activated, which games or transactions qualify, any wagering or usage requirements, and when the offer expires. You should read the terms of an offer before accepting it. If promotional terms conflict with these general terms, the specific promotional terms will apply to that offer to the extent of the conflict.

Unless expressly permitted by the relevant offer, a player must not claim the same promotion more than once, use multiple accounts to obtain an advantage, or combine offers in a way that defeats their purpose. We may withdraw or cancel a promotion where there has been an error, misuse, suspected fraud or a breach of the applicable promotional terms. Any adjustment will be made in a reasonable manner and in accordance with applicable law.

Game results and technical errors

Game outcomes are determined by the systems and rules applicable to the relevant game. You agree that the recorded result of a game is the final result, except where there is a clear technical or administrative error. If a game is interrupted, incorrectly settled or affected by a material malfunction, we may review the event and correct the account or transaction where reasonably necessary.

If an obvious error causes a balance, payment, bonus or game result to be incorrectly credited, we may correct the error. If you receive funds or benefits as a result of such an error, you must notify us and may be required to return or have the relevant amount deducted, subject to applicable law.

4. Responsible gambling and prohibited conduct

Raptor 77 Casino supports a safer approach to gambling. Gambling should remain enjoyable and within your personal limits. Before playing, consider setting a budget and time limit, taking regular breaks and avoiding gambling when you are upset, under the influence of alcohol or trying to recover losses. Never chase losses, borrow money to gamble or treat gambling as a source of income.

If gambling is becoming difficult to control, you should stop and seek help from an appropriate support service or qualified professional in Australia. You may also use any account tools or restrictions made available through the website, such as deposit controls, session limits, reality checks or self-exclusion. The availability and operation of these tools may depend on the service and your circumstances.

A self-exclusion or account restriction request should be treated seriously. You must not try to avoid a restriction by opening another account, using another person's account or providing false information. If you ask for self-exclusion, we may take reasonable steps to prevent further access, but no technical measure can guarantee that every attempted access will be detected or stopped immediately.

Prohibited activity

You must use the website fairly and must not interfere with its security, operation or other users. Prohibited conduct includes fraud, money laundering, identity misuse, payment abuse, collusion, cheating, manipulation of game outcomes, exploitation of software faults and the use of bots or unauthorised automated tools.

• Attempting to bypass age, identity, location or self-exclusion controls.
• Using stolen, unauthorised or third-party payment details.
• Creating accounts to conceal identity or obtain an unfair promotional advantage.
• Using software, devices or methods intended to disrupt or manipulate the website or games.
• Uploading malicious code or attempting to gain unauthorised access to systems or accounts.
• Using the website for unlawful activity or in a way that harms other users.

Where prohibited activity is suspected, we may suspend an account, withhold access while investigating, cancel affected transactions or take other reasonable action. We may also report conduct to relevant authorities or service providers where required or permitted by law. These rights do not limit any other rights or remedies available under applicable law.

5. Privacy, website use and legal matters

Personal information is handled in accordance with the applicable Privacy Policy and privacy requirements. We may collect and use information needed to provide the services, verify accounts, process transactions, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.

The website and its content are provided for personal, lawful use. You must not copy, reproduce, modify, distribute, sell, frame, scrape or commercially exploit website content without permission. Trade marks, logos, software, designs, text and other materials remain the property of their respective owners or are used with permission. Access to the website does not transfer any ownership rights to you.

We aim to keep the website and services available and accurate, but access may occasionally be interrupted by maintenance, technical faults, telecommunications problems, security events or circumstances outside reasonable control. We may change, suspend or remove a game, feature or part of the website when reasonably required. Information displayed online may be updated without prior notice.

To the extent permitted by law, we are not responsible for loss caused by events outside reasonable control, your failure to follow these terms, unauthorised use of your account, problems with your device or internet connection, or reliance on information that has not been verified. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded under Australian consumer law or other applicable law.

Complaints and disputes

If you have a question, complaint or dispute, you should first use the support or contact process provided on the website. Please provide enough information for the matter to be reviewed, including your account details, relevant dates and a clear description of the issue. We may request supporting documents and will assess the matter using the account records, transaction history, game records and other relevant information.

You must not make a deliberately false, abusive or threatening complaint. Nothing prevents you from seeking independent advice or using any complaint, dispute resolution or legal process available to you. These terms are governed by the laws that apply to the relevant service and your use of it, and any dispute will be dealt with by the courts or dispute resolution bodies that have appropriate jurisdiction.

General provisions

If any provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to operate. A failure or delay in enforcing a right does not amount to a waiver of that right. You may not transfer your account or rights under these terms to another person without written approval. We may transfer or restructure our rights and obligations where permitted by law, provided your rights are not unlawfully reduced.

These Terms & Conditions, together with any applicable game rules, promotional terms, Privacy Policy and responsible gambling information, represent the rules governing your use of Raptor 77 Casino. If you have questions about any part of them, review the information on the website and use the available support channel before continuing to play.